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Frequently Asked Questions
How does myTRS handle volunteer check-in?
myTRS offers multiple check-in options including QR code scanning, mobile check-in, and administrator stations for rapid processing of large groups of volunteers.
Can myTRS handle multiple events at the same time?
Yes, myTRS is designed to manage multiple concurrent events. Each event can have its own registration page, volunteer shifts, and reporting dashboards.
What size events can myTRS support?
myTRS scales from small events with a couple hundred volunteers to major events with 10,000+ volunteers. Our system has been battle-tested at some of the largest sporting events in the world.
Does myTRS offer support during my event?
Yes, myTRS provides support 7 days a week, including weekends and holidays. For major events, we can provide on-site technical support to ensure smooth operations.
How secure is volunteer data in myTRS?
myTRS prioritizes data security with encrypted data storage, secure authentication, and role-based access controls. We regularly perform security audits and follow industry best practices for data protection.