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Step 6: Waiver & Confirmation

Option 1: Set up a standard waiver for all registrants

This option allows you to have a waiver where volunteers acknowledge by entering their names, with TRS recording the date and time of their acknowledgment. It ensures a timestamped record without requiring an actual signed document.

Follow the steps below to set up:

  1. Navigate to Page Settings section in your site editor
  2. Select the Terms tab.
  3. Add your Terms & Conditions content and any necessary instructions.
Terms and Conditions

Screenshot showing the Terms & Conditions setup page in the Page Settings section

Screenshot showing how Terms & Conditions appear to registrants on the frontend

Option 2: Set up waivers for specific registrant types

If your volunteers/registrants need to sign different waivers based on their registration category, follow the steps below to set this up:

Set up Waivers
  1. Navigate to Page Settings section in your site editor
  2. Go to Terms & Conditions tab
  3. Add waivers for specific registrant types (Make sure to add a title to these waivers to differentiate them)
  4. Save the change

Screenshot showing how to set up different waivers for specific registrant types in Terms & Conditions

Assign waivers to registrant types
  1. Navigate to Registrant Types section
  2. Click the pen icon on a registrant type
  3. Select the correct waiver for this registrant type under Terms & Conditions
  4. Save the change
  5. Repeat for other registrant types

Screenshot showing how to assign specific waivers to registrant types in the Registrant Types section

Option 3: Set up PDF waiver for live signature (for all registrants)

If you wish to set up a PDF waiver that require all volunteers to sign electronically (with their real signatures instead of typing in their names), please contact the TRS team for customization. This option involves an additional fee and may take up to 3 hours to complete the setup.

Custom Pages

Customize Review & Check Out Page

To customize the button on the Review & Check Out page, go to Page Settings > Confirmation & Review and change the button names as shown below:

Screenshot showing how to customize the Review & Check Out page button settings

Customize Confirmation Page

To add wording & customize the Confirmation page title, go to Page Settings > Confirmation & Review tab and update as shown below:

Screenshot showing how to customize the Confirmation page title and wording in Page Settings

Welcome & Confirmation Email

Welcome email is sent to registrants right after they finish creating a user account. It doesn't mean they have completed their registration.

Recommendation

You should disable welcome email to prevent confusion for registrants. To disable welcome email, go to General Settings > check the box Disable Welcome Email.

Screenshot showing the 'Disable Welcome Email' checkbox in General Settings to prevent registrant confusion

Confirmation Email

A confirmation email is sent to registrants automatically after they complete registration. It comes with the schedules that the registrants selected. To set up the content for the registration confirmation, go to Page Settings > Emails tab > type the content in the Confirmation email box.

Screenshot showing how to set up confirmation email content in the Page Settings Emails tab

If you don't want to confirm registrations yet...

If you don't want registration confirmation to be sent out automatically with registrants' selected schedules, you can disable confirmation email and enable welcome email instead.

Disable Confirmation Email

Welcome Email

Custom Welcome Email

Customize the wording in the Welcome email to notify your registrants that you have received their applications. Please note that their selected schedules will not be attached in the welcome email.

Custom Welcome Email

How can I receive notification whenever a registrant removes their shifts?

Shift Cancellation Notification

Go to Page Settings > Emails tab > type your email in the Shift Cancellation Notification box > Save & Continue.

Screenshot showing the Shift Cancellation Notification email setup in Page Settings


Contact TRS support via email