Contact TRS support via email

Get help from our support team via email for technical issues, questions, or assistance with your myTRS platform.

Support Email: support@my-trs.com

When to Email Support:

• Technical issues or bugs
• Questions about platform features
• Help with site configuration
• Training requests
• Account access issues
• General platform questions

For Faster Response:

• Include your site name/URL
• Describe the issue in detail
• Include screenshots if applicable
• Mention any error messages
• Specify your browser and operating system

Response Time: We typically respond to support emails within 24 hours during business days.

Emergency Issues: For urgent technical issues affecting live events, please include "URGENT" in your subject line.