Modify schedules & profiles
How to remove a shift from a volunteer's schedule
How to add new shifts & re-send confirmation with new schedules
How to update a registrant's profile
How to cancel a volunteer's registration (all shifts)
How to remove a shift from a volunteer's schedule
If you need to remove a shift (but NOT add new shifts) to a volunteer's schedule, please see the instructions in the video below:
How to add new shifts & re-send confirmation with new schedules
If you need to add new shifts to registrants' schedules, you first need to disable confirmation email in General Settings. This is to prevent the system from automatically re-sending confirmation with new schedules to registrants when new shifts are added. Removing shifts from a registrant's schedule doesn't prompt the system to resend confirmation.
There are two ways to resend confirmation after you make changes to registrants' schedules:
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Resend confirmation individually (confirmation email must be disabled in General Settings the whole time)
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Resend confirmation in bulk to multiple registrants (confirmation email must be enabled again in General Settings)
Watch the video below to learn how to resend confirmation in both ways.
How to update a registrant's profile
How to cancel a volunteer's registration (all shifts)
Cancelling a registration will remove ALL the schedules and activities that your registrants signed up for. However, it DOESN'T remove their user accounts from the system. That means your registrants can log back in to their accounts on your registration site and sign up for new activities.
Watch the video below to see how to cancel a registration using your registration report:
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