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19 posts tagged with "Community"

Building community relationships

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Year-Round Engagement: Beyond the Annual Event

· 7 min read
Giang (Jen) Tran
Operations & Account Manager
TL;DR
  • Event-only engagement costs you: recruitment overhead, lost institutional knowledge, broken relationships, reduced event quality
  • Build a year-round rhythm: monthly touchpoints (newsletters, spotlights), quarterly deeper engagement (appreciation events, training)
  • Create ongoing opportunities: administrative support, committee roles, mentorship programs between major events
  • Treat volunteers like alumni: stay connected even when inactive, make returning frictionless ("Welcome back!")
  • Retention benchmarks: below 50% signals problems; strong programs achieve 70-80% year-over-year retention

Revolutionizing Volunteer Registration Management

· 4 min read
Giang (Jen) Tran
Operations & Account Manager

The volunteer landscape continues to evolve rapidly in 2025, with registration management taking center stage as organizations compete for committed helpers in an increasingly digital world. With new technologies and shifting volunteer expectations, staying ahead of these trends isn't just nice-to-have, it's essential for organizational success.

TRS + Betterflye Updates

· 2 min read
Florence (Fleck) May
President

TRS + Betterflye Updates​

Updated: Jul 20, 2021

While Valentine's Day is quickly approaching, TRS + Betterflye are playing matchmaker with new product additions, a new alliance and new staff to support our clients!

1. New Product: Betterflye​

In 2021, Betterflye is bringing new features to our TRS clients with:

  • volunteer gamification
  • volunteer and donation impact tracking
  • volunteer rewards programs
  • volunteer social forum and much more