28 posts tagged with "Events"

Volunteers make your event possible. Most of them are people you've never met before event day, and you trust them with a lot.

"Simple, intuitive, clean."

That's how Cheyna McLaren, M.S., who leads volunteer operations at PGA of America, describes what volunteers say about registering on TRS.

When the National FFA Organization comes to you for their 99th National Convention, you feel the weight of that number.

Ninety-nine years of young people in blue and gold. Ninety-nine years of agricultural education, leadership development, and community service. And this year, for the first time, some new requirements that made setting up their volunteer site more complex than ever before.

A while back, a client described what it was like to use a different event registration platform before they switched to TRS.

"We'd submit a support request and get an automated email saying our ticket had been received. Then we'd wait. Sometimes for days."

Event timelines don't move for support queues.

There's a particular kind of chaos that happens when 500 volunteers show up for an event and the registration process can't keep up. I've seen the line snake out the door, watched frustrated volunteers abandon check-in, and felt the panic of coordinators realizing their careful planning is unraveling in real time. After years of supporting events ranging from 50-person community gatherings to conferences with 10,000+ volunteers, I've learned what separates smooth registrations from disaster zones.