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Do You Know Who's Volunteering at Your Event?

· 3 min read
Giang (Jen) Tran
Operations & Account Manager

Volunteers make your event possible. Most of them are people you've never met before event day, and you trust them with a lot.

Where your volunteers end up​

Think about where your volunteers end up:

  • Working with kids, students and young athletes
  • Helping seniors and athletes with disabilities
  • Handling cash, tickets, concessions and merchandise
  • Inside credentialed areas near players, performers and VIPs
  • Driving shuttles and carts with guests on board

If something goes wrong in one of those roles, one of the first questions you'll hear from your board, sponsors, insurer or venue is how your volunteers were screened. "We trusted them" is a hard answer to give.

Volunteer background checks in myTRS​

The good news: background checks have always been part of myTRS. Since January 2026, we've also partnered with Verified First to give you another option, built right into your registration workflow.

Here's what makes it easy to start:

  • No minimums. You only pay for the checks you order.
  • Order checks a la carte or build a custom package that fits your event.
  • A simple, intuitive process for volunteers, without ever leaving myTRS.
  • Built-in turnaround tracking, so you always know where each check stands.
  • A dedicated account manager for every client, from a team with 98% client satisfaction.
  • FCRA compliant and PBSA accredited.

Hiring event staff too? Verified First also offers drug testing, license and employment verifications, and Form I-9 and E-Verify.

You keep the TRS support you count on. Start with the roles that carry the most risk and build from there. See how background checks work in myTRS.

PGA of America's experience with Verified First​

After working with Verified First for the first time this year, Rachel Wright, Director of Volunteer Operations at PGA of America, shared her letter of recommendation:

We partnered with Verified First for the first time this year to manage background screenings for our volunteers at PGA of America Championships. Delivering a premier championship experience relies heavily on the dedication and integrity of thousands of volunteers, and ensuring a safe, trusted environment for players, spectators, and staff is paramount. Verified First delivered on every front.

Throughout the championship season, their team proved to be dependable, highly competent, and remarkably communicative. The screening process was seamless and intuitive for our volunteer base - many of whom are retirees and community members generously donating their personal time.

Whenever questions arose, their support team was prompt, knowledgeable, and proactive in keeping the process moving smoothly.

For any major sports event, festival, or organization seeking a reliable partner to handle volunteer background checks with care, professionalism, and speed, I cannot recommend Verified First highly enough. We are grateful for their support in making this year's championship operations a success, and we look forward to working with them again.

Rachel Wright
Director, Volunteer Operations
PGA of America

Not sure which roles to screen?​

Email us and we'll walk through your volunteer roles with you and get you set up before your next event.