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34 posts tagged with "Volunteer"

Articles about volunteer management

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Building the Volunteer Site for the 99th National FFA Convention

· 3 min read
Operations & Account Manager

When the National FFA Organization comes to you for their 99th National Convention, you feel the weight of that number.

Ninety-nine years of young people in blue and gold. Ninety-nine years of agricultural education, leadership development, and community service. And this year, for the first time, some new requirements that made setting up their volunteer site more complex than ever before.

Mobile-First Volunteer Management: Why Your Phone is Your Best Tool

· 7 min read
Operations & Account Manager

Last week, I watched a volunteer coordinator manage an entire 300-person event from her phone. She checked in volunteers, reassigned shifts when two people called out sick, answered questions via text, and pulled real-time attendance reports—all while walking the event floor. Ten years ago, she would have been trapped behind a registration table with a laptop and a stack of paper. That transformation tells you everything about where volunteer management is heading.

TL;DR
  • 51% of nonprofits plan to invest more in mobile technology; organizations not mobile-first are actively losing volunteers
  • Volunteers expect: mobile registration, self-service shift selection, text reminders, mobile check-in, and instant hour logging
  • Coordinators gain freedom: manage from the field, respond in real-time, text teams directly—no desk required
  • Start with an audit: try registering as a volunteer from your phone and honestly assess where it breaks
  • Prioritize high-impact changes: registration → check-in → shift selection → hour logging

Year-Round Engagement: Beyond the Annual Event

· 7 min read
Operations & Account Manager
TL;DR
  • Event-only engagement costs you: recruitment overhead, lost institutional knowledge, broken relationships, reduced event quality
  • Build a year-round rhythm: monthly touchpoints (newsletters, spotlights), quarterly deeper engagement (appreciation events, training)
  • Create ongoing opportunities: administrative support, committee roles, mentorship programs between major events
  • Treat volunteers like alumni: stay connected even when inactive, make returning frictionless ("Welcome back!")
  • Retention benchmarks: below 50% signals problems; strong programs achieve 70-80% year-over-year retention

Showing Leadership the Money: Measuring Volunteer Impact in 2026

· 7 min read
Operations & Account Manager
TL;DR
  • Basic formula: Total volunteer hours × $33.49/hour (national average) = labor value contributed
  • Skill-based valuation: Specialized volunteers (lawyers, accountants, IT pros) contribute at professional rates, not generic ones
  • Track meaningful metrics: retention rate, shift completion, hours per volunteer, cost per volunteer hour, clients served
  • Report for your audience: boards want high-level value; funders want program-specific outcomes; volunteers want collective impact stories
  • Good data requires good systems—accurate hour tracking is foundational to everything else

Gamification Done Right: Engaging Volunteers Without Being Gimmicky

· 7 min read
Operations & Account Manager
TL;DR
  • Gamification taps into psychology: recognition, progress tracking, and community connection—not manipulation
  • Avoid common pitfalls: competition that creates stress, trivializing work, recognition without substance, ignoring intrinsic motivation
  • Design authentic recognition: celebrate real accomplishments, make progress visible, create opt-in elements, keep it simple
  • Practical milestones work: hour-based tiers (25/50/100/250/500), tenure badges, event-specific recognition, team achievements
  • Recognition should honor service, not cheapen it—the 500-hour volunteer deserves acknowledgment