Skip to main content

5 posts tagged with "Strategy"

Strategic planning for volunteer programs

View All Tags

Year-Round Engagement: Beyond the Annual Event

· 7 min read
Giang (Jen) Tran
Operations & Account Manager
TL;DR
  • Event-only engagement costs you: recruitment overhead, lost institutional knowledge, broken relationships, reduced event quality
  • Build a year-round rhythm: monthly touchpoints (newsletters, spotlights), quarterly deeper engagement (appreciation events, training)
  • Create ongoing opportunities: administrative support, committee roles, mentorship programs between major events
  • Treat volunteers like alumni: stay connected even when inactive, make returning frictionless ("Welcome back!")
  • Retention benchmarks: below 50% signals problems; strong programs achieve 70-80% year-over-year retention

THE GIVERS MODEL

· 4 min read
Florence (Fleck) May
President

THE GIVERS MODEL: VOLUNTEER MANAGER MUST READ​

Updated: Feb 26, 2020

Recently I stumbled across a new volunteer management study for growing and retaining event volunteers that stuck with me. The study by Fujiwara, Lawton and Watt has a rather long name, “Using behavioral science to recruit and retain volunteers more effectively” or it is better known as the GIVERS study in the UK where it was commissioned. The study isn’t quite a book but at 140 pages in length you need a little time to invest in reading the entire study.

RECRUITING VOLUNTEERS Time for Transformation

· 9 min read
Florence (Fleck) May
President

RECRUITING VOLUNTEERS: TIME FOR TRANSFORMATION​

Updated: Feb 26, 2020

Preface​

Hello. I'm Florence May. I own a software company that helps organizations manage their volunteers. The company was founded in the early 2000s to support large events – the 500 Festival, NCAA Final Four, the Super Bowl, National League of Cities, American Association of Museums, National FFA and Special Olympics.

Competing for the Millennial Volunteer

· 9 min read
Florence (Fleck) May
President

Competing for the Millennial Volunteer (IFEA Fall 2018)​

Updated: Feb 26, 2020

Over the past few years we've seen major shifts in the volunteer world, including more competition for volunteers and a huge growth in the number of events held. There are a plethora of festivals, endurance events, school sports, charitable fundraisers and much more competing for the time of potential volunteers.

May I help You

· 4 min read
Florence (Fleck) May
President

May I help You? IFEA's ie: The Business of International Events, 2017​

Florence May is the President of TRS – The Registration System. Leveraging world-class event management and large scale operations background, florence is a popular speaker and writer on forward-thinking volunteer management strategies. She has served in leadership positions with Visit Indy, United States Grand Prix LOC, Simply Hospitality and as an US Army Officer during the Gulf War. She is married to a rocket scientist (seriously) with two daughters in college (donations are welcome) and a crazy labradoodle (my exercise plan).