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Accredit

The Accredit integration sends your registrants from TRS into Accredit, so you can manage and print their credentials in Accredit. Credentials are printed in Accredit, not in TRS.

Before you start, your event must be set up in Accredit. You will need these identifiers from Accredit:

  • Role identifier
  • Organization identifier
  • Event identifier
  • Activity group ID
Want TRS to set this up for you?

Contact the TRS team and send us your identifiers from Accredit. We can set up the site for you and run a few test transactions for a setup fee of $400 per site. There is no fee if you set it up yourself using the steps below. If you need different identifiers for different activities or registrant types, let us know so we can help you set them up.

Set up​

  1. Go to Edit on the site you want to connect to Accredit.

  2. Click Integrations on the left-side menu, check the box for Accredit Integration, fill in Accredit Event Identifier and Accredit Activity Group Id, then click Save & Continue.

    Screenshot of the Integrations page showing the Accredit Integration checkbox with the Accredit Event Identifier and Accredit Activity Group Id fields

  3. Click Accredit Mappings on the left-side menu.

  4. Enter the identifiers from Accredit in the Source field next to AccreditInfo.RoleIdentifier, AccreditInfo.OrganisationIdentifier, and AccreditInfo.EventIdentifier.

    Screenshot of the Accredit Mappings page showing the Accredit fields, the Source fields for the three identifiers, and the add select field and add input field options

  5. To send more information to Accredit, click one of these options:

    • add input field: Sends the same fixed value for every registrant.
    • add select field: Lets you choose a value from TRS, including custom fields.
  6. Click Save.

How registrants sync to Accredit​

  • New registrations sync automatically once they are complete.
  • When a registrant updates their profile and saves it, the changes sync automatically.
  • Moving a registrant to a different activity does not sync automatically. If they don't update their profile afterward, you need to sync them manually (see below).

Find and fix sync errors​

We recommend checking for sync errors periodically.

  1. Go to your Registrant Reports. Under the Accredit Integration filters, check Has Integration Error.
  2. Under Headers, add Accredit Integration Error, Accredit Contact Identifier, and Accredit Registration Identifier, then click Run. Registrants without an identifier have not made it into Accredit yet.
  3. Fix the issue on the registrant's record. Most errors are caused by the registrant's photo.
  4. Select the registrant and click Sync to Accredit. The sync takes less than a minute.

Screenshot of the registration report showing the Accredit Integration filters, the Accredit headers, and the Sync to Accredit button

Photo requirements

Photos must be a PNG, JPEG, or JPG file under 4 MB.


Contact TRS support via email